Ship here

Do not ship blind.

Send the hardware details first. We reply with a quote, the confirmed receiving dock, dock hours, and the inspection checklist.

Receiving

Start with intake, then ship.

Receiving depends on carrier, pallet size, and current dock availability. We confirm the exact dock label in writing before you ship.

Helixrack receiving dock
Elizabeth, NJ
Dock hours: 8am-4pm Monday-Friday
Confirmation photo: within 2 hours of delivery

After approval

You receive the current dock label, shipment reference, pallet notes, inspection PDF, and contact path for carrier exceptions.

Intake form

We use these details to confirm rack fit, power draw, carrier handling, and receiving timing before you ship.

Name

Company or project

Server model

Rack size

Expected average power

CPU, RAM, disk, PSU, IPMI notes

Carrier

Expected arrival

Anything unusual?

We reply within 24 hours with pricing and receiving instructions.

Preferred

Best for 4U boxes, GPU servers, multiple systems, and anything with fragile rails or heavy drive trays.

Before billing

We stress CPU, memory, disk, and power behavior before the machine is marked live.

After arrival

You get visual confirmation of delivery and intake status before racking work begins.