Documentation · Intake

Pre-ship checklist

Gather the exact machine details first. A complete intake lets the operating team confirm fit, price, capacity, and receiving instructions without guessing.

1 · Identify

Describe the machine as it will arrive.

Use the manufacturer label and the actual installed configuration. A product-family page is not enough when rails, GPUs, drives, or power supplies change the fit.

  • Manufacturer, full model, serial number if already assigned, and ownership or placement authority.
  • Rack height, chassis depth, shipping weight, installed rails, bezel, and cable-management arm.
  • Installed CPUs, GPUs, drives, network cards, and any component that changes weight, heat, or cabling.
  • Front-to-rear, rear-to-front, or nonstandard airflow direction.
2 · Power

State both expected and peak draw.

Include input voltage and frequency, connector type, PSU count, whether both supplies must be connected, and any startup or transient behavior the operator should expect.

3 · Network

Define the required handoff.

State port count and speed, IPv6 and IPv4 needs, management-interface separation, expected outbound transfer, and whether the standard static handoff is sufficient.

4 · Service

Name the authorized contact.

Provide the person who may approve placement and physical work, the desired service date, and any remote-hands or removal requirement that affects the quote.

5 · Package

Protect the machine and its identity.

Use a rigid container rated for the packed weight. Immobilize rails and loose parts, protect rack ears and drive bays, and keep a copy of the inventory outside any sealed accessory box.

  • Remove or secure loose components and label accessory boxes.
  • Use anti-static protection where exposed electronics require it.
  • Photograph the machine and closed package before carrier pickup.
  • Purchase declared value or transit insurance appropriate for the hardware.
  • Apply the Helixrack shipment reference only after receiving approval.
Download

Copy the complete intake worksheet.

The plain-text version can be completed offline and pasted into the intake form or an email. Do not include passwords, private keys, payment-card details, or workload data.

Download checklist (.txt)

Checklist complete?

Submit the configuration for review. Wait for the accepted quote and current receiving label before booking delivery.

Start intake